Town of Winhall
Frequently Asked Questions
What is a short-term rental?
A short-term rental license is required prior to advertising and renting your property assuming the property will be rented “for more than 14 days per calendar year.”
https://tax.vermont.gov/business/industry/short-term-rentals
Who needs to apply for a short-term rental license?
Any owner renting a property for a period of 30 consecutive days or less is required to apply for a short-term rental permit. It is the owner(s)' responsibility to know and comply with all ordinances, resolutions and regulations that apply to short term rentals within the Town of Winhall.
What if I do not obtain a short-term rental license?
Renting or advertising your home for rent on a short-term basis without a license is in violation of the Town of Winhall's ordinances and subject to enforcement processes as provided in Article VII; Section 700.
When are licenses renewed? Licenses are valid for one year from the time they are issued. See Article VIII; Section 801.
What is the cost of the short-term rental license?
The fee for a license if $500.00 per bedroom with a minimum fee of $1,000.00 and a maximum fee of $4,000.00 annually.
Does my short-term rental license apply to multiple properties?
No. You are only allowed to short-term rent one dwelling unit per license in the Town of Winhall. An owner is permitted a maximum of one "whole home" rental and one "partial home" rental but each str requires its own license and annual fee.
Do I have to display my license?
Yes. The str license and visitor emergency information must be posted in a conspicuous place within the short-term rental unit at all times. Your str license pdf can be found in the business center by clicking your account name under "manage your account(s)".
Is the city working with Airbnb?
No. Airbnb does not collect or remit lodgers' tax to the Town of Winhall on behalf of property owners and/or authorized agents.
Is the city working with VRBO?
No. VRBO does not collect or remit lodgers' tax to the Town of Winhall on behalf of property owners and/or authorized agents.
Can I pay by credit card?
Yes! We can take Visa, American Express, Discover and Master Card. There is a convenience fee of 2.75% of your total ($2.00 minimum fee on all transactions).
Can I pay by e-check ?
Yes! You can select your e-check during checkout. There is a $1.50 flat fee per transaction
I need to close my account. What do I do?
Account closure requests are processed by the local jurisdiction upon request from the account holder. The GovOS support team is not authorized to directly close your account.
To close your account, please contact the Town of Winhall at str@winhall.org.
Please include the following:
If you would like to follow up on your closure request once it has been sent, please contact the Town of Winhall at str@winhall.org.
What types of assistance can GovOS provide to me?
GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the city on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.
Can I manage multiple properties with one login?
Yes - to do so, click add accounts from your user login under manage your account(s). You will need your 6 digit account number and the GovOS activation code to connect to an existing property record.
Can a property have more than one user?
Yes, each property can have an unlimited number of users. Each user is required to provide the 6 digit account number and the GovOS activation code to be authorized to connect to an existing property record.
I did not receive, or I misplaced the letter with my activation code. What do I do?
Contact GovOS blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code.
Can I schedule payment in GovOS?
For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out.
How do I change the user on a property?
All users need to register, just as you did, by going to the home page for that jurisdiction https://winhallvt.munirevs.com/. They will click on the "go" button under "new users". They will also need the 6 digit account number and activation code for the property.
I forgot my password. What do I do?
From the log in page, click the "forgot your password" link and follow the instructions that will be e-mailed to the user's registered e-mail address.
Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your action center.
For Assistance, Contact GovOS Support
blt.str.support@govos.com
(888) 751-1911
When contacting support, be sure to include the jurisdiction (Winhall) and your account number in all emails or voicemails. this will help us assist you as promptly as possible. Thanks!
